Shipping Policy

Last updated: [01/12/2025]

This Shipping Policy outlines how Veriscent Ltd., handles the shipment of your orders for perfumes and scented goods across the United Kingdom.

 

1. Delivery Area

We currently deliver exclusively to addresses within the United Kingdom (UK). We are unable to process international orders at this time.

 

2. Shipping Carriers and Options

We utilize reliable carriers to ensure your products arrive quickly and safely. We may use Royal Mail, EVRI (Hermes), DPD UK or Yodel depending on the service selected.

UK Delivery Options

We offer the following tracked delivery services for UK addresses:

Service Name	Carrier	Price	Estimated Delivery Time	Tracking
Tracked 48 Service	Royal Mail	£2.95	2-3 Business Days Delivery (after dispatch)	Yes (Full Tracking)
Standard Tracked Service	EVRI Parcel	£2.58	Within 2-4 Business Days (after dispatch)	Yes (Full Tracking)
Standard Next Day, Tracked Service	DPD UK	£5.72	1 Business Day (after dispatch)	Yes (Full Tracking)
Standard Tracked, Store to Door Service	Yodel Direct	£2.24	Within 2-4 Business Days (after dispatch)	Yes (Full Tracking)

Note: Delivery days are estimated business days and do not include weekends or public holidays. Shipping prices are illustrative and may change in accordance to current carrier rates.

 

3. Order Dispatch and Tracking

Dispatch Notification

You will receive an email notification once your order has been dispatched from our facility.

Tracking Information

·       For all orders, apart from small sample orders, this dispatch email will include your tracking number.

·       Sample Orders: Please note that small sample orders may be shipped via a method that does not include comprehensive tracking information.

Order Processing Time

[Please allow (1-2) business days for us to process and prepare your order for dispatch.]

 

4. Customer Support for Shipping Queries

If you have any questions regarding your order shipment, tracking information, or need further clarification on our delivery options, please contact us:

·       Email: customerservice.veriscent@outlook.com

 

This policy clearly outlines the carriers (Royal Mail and EVRI), the rates (£2.95 for Tracked 48, £2.58 for EVRI Parcel Tracked), the delivery timeframes, and the tracking notification process.